Orders are generally processed on a TUESDAY, THURSDAY & SATURDAY these are our 'POST DAYS'. 

A guideline on order processing times: Our daily order cut off time is 11am, we then require a maximum of 48 hours to process your order before dispatching it on the next 'POST DAY'.  We are completely closed on a Sunday and Monday.

We always make a considered effort to process orders as quicly as possible, but  if you need something dispatched urgently please email us on customerservice@beehavenbodycare.com and we will do our best to assist you.

Delays may occur if we have run out of stock of certain items. We pull our stock for both our shop and the website from one location and handmake everything in small batches. 

Should your order processing time fall outside of the guidelines above we will always email you to let you know, discuss the situation and offer an alternative.

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All orders are posted 2nd Class Signed For via Royal Mail. The service gives you a tracking number which we will update your order with, however, 'Signed For' is slightly different to 'Tracked' in the sense that once we drop it off it will say it is in "Ballygowan PO" and the next movement you will see is "Attempted Delivery" or "Successful Delivery". 'Signed For' does not give you a detailed breakdown of delivery stops or an estimated delivery day/time.

In the 5 years that we have been posting, and the thousands of orders we have processed, we could count on one hand the amount of times an order has been lost. 

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We are always more than happy to do our best to accommodate if you need something posted sooner, please get in touch with us via email at customerservice@beehavenbodycare.com or via the Whatsapp tab on the home screen for any queries.